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How To Be A GREAT Team Player

Every company or organization, small or large, 1rely on solid teams for a positive outcome. For great results, not only does it take good team players, but rather GREAT team players. This is ever more important for smaller companies or organizations. Being a great team player in a small office setting is crucial for the company’s success.

Here are qualities which make a great team player:

  1. Commitment – Good team players will make sure they are where they need to be when expected, but great team players will do this and take it one step further by contributing to the team as much as possible, whether it’s through helping out or making suggestions. Great team players give 110% commitment to the job, not just 100%.
  2. Reliable & Responsible – A good team player will complete their tasks and prioritize accordingly. A great team player will complete their tasks, but with remaining time will assist the rest of the team in completing their tasks as well.
  3. Listen – Listening to others’ questions and concerns, without interruptions, makes you a great team player. Respecting others’ ideas, and considering their views makes a good team a great team.
  4. Inform – Keeping your team informed of opinions, ideas, changes, etc, makes a great team player. Yes, making yourself success is important, but you can’t achieve this without being a great team player.
  5. Respect – You may not agree with other teammates’ ideas, or may not even like another teammate, but it is important to treat your colleagues, or teammates with respect. You receive respect when it is given.
  6. Helpful – Yes, there are times when you have completed your tasks, or when you know how to do something but another teammate doesn’t. Whether in your job description or not, it is important to be willing to help your teammate. After all, you are working as a team, not yourself.
  7. Optimism – Sometimes when you see struggles in the workforce or even your own personal struggles, it’s difficult to see the light at the end of the tunnel. Try to take a more optimistic approach to keep your teams’ spirits high as well. Just because of your struggles, don’t boggle the whole team down.
  8. Participates​ – Great team players not only come to meetings on time, but they are active participants. They listen and speak up in discussions. They bring other issues or other feedback to the table.
  9. Flexible​ – Teams deal with constant changes, whether its work-related or staff related. Great team players adapt to these ever-changing scenarios. They don’t complain about a new avenue being pursued, or about a new staff member. Great team players know how to compromise and adapt.
  10. Error​ – Everyone makes mistakes. It’s human nature. But what makes a person stand out is when they own up to their mistakes. For example, if your approach in solving a problem was wrong, but another teammate’s was the better solution, own up to it and admit you were wrong and give your teammate credit for coming up with the better solution.Every person is of course human. Many times insecurity, jealousy, or old habits can 1interfere with teamwork, but ultimately it’s up to you to decide what kind of teammate you would like to be, a good team player, a great team player, or maybe not a team player at all.
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Optimize Your Google My Business Listing

One of the most important keys in SEO is to be sure your NAPW, name, address, phone number and website, are consistent across all online directories. Discrepancies in these would be reason for lower rankings.

Once you’ve verified consistency in NAPW across all channels, you should make sure your Google My Business listing is verified and fully optimized. 

To fully optimize your Google My Business listing:

  1. Get your listing verified – Once your listing is created, be sure to request a postcard from Google, which will be sent out to you with a PIN code. Entering this code on your listing will verify it. 
  1. Complete all pertinent fields – Be sure all the key fields are completed, accurately – Name, address, phone number, website, relevant category, and business hours. 

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  1. Service Area Business – For service area businesses where you serve customers at their location, be sure to set the address field appropriately and complete the areas served by listing all the towns or counties you serve. The address on the public listing will remain hidden and should display a service area served on the map.

14. Phone Number – Use a local phone number on the listing and not a toll-free number. 

5. Photos and Videos – Add high-quality photos of your work to highlight your business and make you stand out from your competition.

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6. Posts – Add a post to make yourself more visible. A post may be a special you’re offering or a highlight of your business. A post will stay active for 7 days unless you specify an expiration date. Within the post, try to use a couple of keywords, and add a relevant, high-quality photo to it.

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7. Short Name – Short names selected are useful so you can add your short name to your business card, making it easier for your customers to find you.

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8. Holiday Hours – When possible, add special holiday business hours to your listing to keep it more accurate.

9. Description – Add a description of your business using keywords and telling you customers a little bit about yourself. You’re allowed 750 characters but only 250 show up in the knowledge panel, so make the first 250 count. 

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10. Services – Specify the services you offer.

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11. Reviews – Try to have your customer leave a review, and respond to the reviews you receive. If negative, respond professionally, trying to resolve your customer’s dissatisfaction. If positive, a simple thank you would suffice.

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12. Q&A – Sometimes someone may ask you a question via your Google My Business listing. Be sure to answer these questions in a timely fashion, showing your customers you care.

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All of these are great ways to fully optimize your Google My Business listing, but one of the most important things to remember once you’ve optimized it is to be sure not to violate any of Google’s policies, which would result in having your listing flagged or suspended, resulting in your listing being removed entirely. Refer to this link to ensure all of Google’s policies have been followed, https://support.google.com/business/answer/3038177?hl=en.

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Help! My Google My Business listing was suspended!

In the last few months (Summer 2019) , we’ve seen an increase in Google My Business (GMB) listing suspensions. Why? Maybe Google filters have become more stringent. Maybe Google is cracking down on spammy listings. Whatever the reason, yes, there were many spammy listings removed, but there were also many legitimate businesses affected by this crackdown. In fact, there have been so many suspensions, and reinstatement requests that Google’s incorporated a banner notifying all users of the high volume of suspended listing questions.

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What’s a Suspended Listing?

First of all, what does it mean to have a suspended Google listing? There are 2 types of suspensions, a soft suspension, and a hard suspension. We are not seeing many soft suspensions anymore, but once in a while, you may. This is simply when your GMB listing is still live, but in your account it shows as suspended. However, you no longer have the ability to manage it. On the other hand, hard suspensions are much more common. In this case, your entire listing has been removed from Google and shows as suspended in your account.

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In either case, when your listing is suspended, Google feels you have violated their policies in some way, and you need to try to get it reinstated.

Why was my GMB listing suspended?

If your Google My Business listing was suspended, you’ll want to ask yourself if you are following all of Google’s guidelines. The number one reason a listing is suspended is because of Google’s policy violations. Some of the most common violations include:

  • Your address is a P.O. Box or mailing facility
  • Keyword stuffing – Your business name is stuffed with keywords and not simply your business name
  • You are a service area business but haven’t listed yourself as a service area business
  • There’s already another business or multiple businesses at the address you’ve provided
  • Your listing has a website which is a forwarded URL
  • You have multiple listings for the same business within close proximity
  • You’ve had several recent changes to your business listing
  • You’ve made multiple field edits at once
  • Simply because you’re a “high-risk” industry which seems to many spammy listings such as Garage Door Contractors, Locksmiths, Plumbers, or other home-based, service-providing businesses

What can I do now?

Once you’ve reviewed all of Google’s policies and confirmed that none have been violated, or you’ve rectified any policy violations, you’ll need to “appeal for reinstatement”. To appeal, it’s fairly simple. You need to complete this form, https://support.google.com/business/troubleshooter/2690129?authuser=1. Once the form is completed, you’ll need to patiently wait till Google’s reviewed all your information. Once reviewed, they’ll send you a response via email with either a rejection:

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Or approval of reinstatement:

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Once in awhile, upon completion of the appeal for reinstatement form, Google may email you requesting proof of your business, it’s legitimacy and that you own it. In this case, depending on whether you’re a brick and mortar business or service area business, they may ask for an image showing signage of your storefront and the address or a state license or registration. Once submitted, you wait.

If you’ve waited for a few weeks and haven’t received a response from Google, the best way to reach out to Google support is via Twitter, @GoogleMyBiz.

How do I prevent a GMB suspension?

The first, and foremost way to avoid a GMB suspension is to not violate any of Google’s policies/guidelines. Check and double-check for policy violations by referring to this site, https://support.google.com/business/answer/3038177.

Secondly, only allow manager access to people you actually want to manage your listing. Remove any additional users such as previous employees or previous marketing agencies.

And finally, keep your basic profile info consistent across the web, such as your name, address, phone number and website.