Dipa Goes Platinum

Services Businesses Benefit from a GBP Expert

Dipa Gandhi of 99 Calls has achieved a tremendous milestone. She is one of only a few people in the US to achieve Platinum status as a Google Business Profile expert. It has taken her a year of active participation in the Google Help community to achieve this milestone. Last year she earned Gold status.

The Google Product Experts Program, formerly known as the Top Contributor Program, is a community initiative that recognizes and supports experienced users who assist others in Google’s Help Communities across Google’s products, such as Google Business Profile, Google Ads, YouTube, etc. This program was rebranded in October 2018 to reflect the evolving roles and contributions of members.

Program Levels and Requirements

The program comprises five levels: Bronze, Silver, Gold, Platinum, and Diamond. Advancement through these levels is based on a combination of points earned and the number of recommended answers provided. Platinum Product experts have earned a minimum of 2,500 points and have provided 25 Recommended Answers. Points are earned by replying to posts by users. Additional points are earned when replies are marked as a Recommended Answer.

Perks of Being a Platinum Expert

Platinum Product Experts enjoy several exclusive benefits, including:

• Access to Private Communities: Engage with other experts and Google employees in dedicated forums.
  
• Product Updates: Receive timely information about new features and changes.
  
• Direct Feedback Opportunities: Provide input directly to Google’s product teams.
  
• Beta Testing: Participate in testing new features before public release.
  
• Invitations to Events: Attend exclusive Google events and summits.

How 99 Calls’ Service Contractors Benefit from Dipa’s Expertise

Dipa is a seasoned contributor with extensive knowledge of GBP processes and best practices. She has helped countless small business owners navigate issues with their GBPs, such as:

• Expert GBP Setups and Optimization: Service businesses that utilize 99 Calls for lead generation have the added benefit of having Dipa build and optimize their GBPs.
• Problem Resolution: Get assistance in troubleshooting complex issues that affect online visibility, such as consolidating duplicate listings for the same location and restoring lost reviews. 
• Reinstatement of Suspended Profiles: Dipa has helped hundreds of small businesses with the challenging and tedious work of reinstating their GBPs after a suspension.
• Up-to-date Information: The team at 99 Calls and its clients stay informed about the latest features and best practices to maintain a competitive edge.